Initial Inquiry and Availability Check
A customer approaches the rental counter or calls to inquire about car types, rental rates, and availability for specific dates and pick-up/drop-off locations.
顾客前往租车柜台或致电咨询特定日期和取还车地点的车型、租金和车辆可用性。
对话
聆听并跟进对话
词汇
对话中的必备词汇和短语
rent
To pay money for the temporary use of something, like a car. In this dialogue, the customer wants to 'rent a car' for a week.
为临时使用某物（如汽车）支付金钱。在本对话中，客户想要“租一辆车”一周。
compact
A type of small car that is fuel-efficient and easy to park. It's good for city driving and economical travel.
一种省油且易于停车的小型汽车。适合城市驾驶和经济旅行。
mid-size
A medium-sized car, larger than compact but not too big. It's comfortable for families or longer trips.
一种中型汽车，比紧凑型大，但不大。它适合家庭或长途旅行，很舒适。
SUV
Stands for Sport Utility Vehicle; a larger car with more space and higher seating, suitable for rough roads or carrying luggage.
SUV 是 Sport Utility Vehicle 的缩写；一种空间更大、座位更高的汽车，适合崎岖道路或携带行李。
rates
The prices or costs for services, like daily rental fees. In rentals, rates are often discussed before taxes.
服务的价格或成本，例如每日租赁费。在租赁中，费率通常在税前讨论。
insurance
A contract that provides financial protection against damage or accidents. In car rentals, it covers the vehicle or personal risks.
一种为损害或事故提供财务保障的合同。在租车服务中，它涵盖车辆或个人风险。
pick up
To collect or take something from a place, like getting a rented car at the start of your trip.
从某个地方收集或取走某物，比如在旅行开始时领取租来的汽车。
drop off
To return or leave something at a place, like bringing back a rented car at the end of your rental period.
将某物归还或留在某个地方，例如在租期结束时将租用的汽车带回。
availability
Whether something is free or ready to use at a certain time. In rentals, it means if a car is open for booking.
某物在特定时间是否空闲或可使用。在租赁中，它表示汽车是否可预订。
reservation
A booking made in advance to secure something, like a car. It's useful to guarantee availability for specific dates.
一种提前进行的预订，用于确保某物，如汽车。它有助于保证特定日期的可用性。
关键句型
需要记住和练习的重要短语
I'm looking to rent a car for a week, starting next Monday.
This is a polite way to start an inquiry about renting. 'Looking to' means intending or planning to do something. Use it when asking for services; it's useful for intermediate learners to express future plans casually.
这是开始租赁询问的礼貌方式。“Looking to”表示打算或计划做某事。在请求服务时使用它；它对中级学习者来说，在随意表达未来计划时很有用。
What kind of car are you looking for?
A question to ask about preferences. 'What kind of' is a common phrase for seeking types or options. It's practical in service situations like rentals to clarify customer needs.
一个询问偏好的问题。'What kind of' 是一个常见的短语，用于寻求类型或选项。在租赁等服务情况下，它用于澄清客户需求，非常实用。
What are your rates like for a compact or mid-size?
This asks about prices in a natural way. 'What are your rates like' is idiomatic for inquiring costs; 'like' softens the question. Useful for negotiating or comparing options in business dialogues.
这是以自然方式询问价格的表达。'What are your rates like' 是询问成本的惯用语；'like' 使问题柔和。在商业对话中，用于谈判或比较选项非常有用。
Are you planning to pick up and drop off at the same location?
This checks logistics politely. 'Planning to' expresses intention; the phrasal verbs 'pick up' and 'drop off' are key for travel. Use this pattern when confirming details in rentals or bookings.
这礼貌地检查后勤情况。'Planning to' 表达意图；短语动词 'pick up' 和 'drop off' 是旅行中的关键。用这个模式在租赁或预订时确认细节。
What are the basic options you offer, and what do they cover?
A question seeking details on choices. 'What do they cover' means what is included or protected. It's useful for understanding services; the structure with 'and' connects related questions smoothly.
一个寻求选择细节的问题。'What do they cover' 意思是包括或保护什么。它有助于理解服务；用 'and' 的结构顺畅连接相关问题。
Our standard rate includes basic third-party liability insurance.
This explains what's included in a price. 'Includes' shows composition; 'standard rate' means usual price. Practical for service providers to inform customers about defaults in contracts.
这解释了价格中包含的内容。「Includes」显示组成；「standard rate」意为通常的价格。对于服务提供商告知客户合同中的默认值很实用。
Would you like me to check availability for a specific mid-size model?
An offer to help politely. 'Would you like me to' is a conditional offer structure for service. Use it in customer service to suggest actions; it shows politeness and initiative.
礼貌的帮助提议。'Would you like me to' 是服务条件提议结构。在客户服务中使用它来建议行动；它显示出礼貌和主动性。