Payment and Rebooking
The customer pays for the service at the reception desk and may discuss booking their next appointment or purchasing hair products.
顾客在前台支付服务费用，并可能讨论预约下次理发或购买护发产品。
对话
聆听并跟进对话
词汇
对话中的必备词汇和短语
all set
This phrase means ready to leave or finish something, like after a service. It's polite and common in customer service situations.
这个短语的意思是准备离开或完成某事，比如服务结束后。它在客服情况下礼貌且常见。
fantastic
An informal word meaning very good or excellent. Use it to give positive feedback, like complimenting a haircut.
一个非正式的词，表示非常好或优秀。用它来给出积极反馈，比如赞美发型。
total
The complete amount of money owed. In shops or salons, it's used when telling the final cost before payment.
欠下的钱的完整金额。在商店或沙龙中，它用于在付款前告知最终费用。
cash or card
A question asking about payment method: cash means using money notes, card means using a credit or debit card. Common at checkouts.
一个询问支付方式的问题：现金意味着使用纸币，卡意味着使用信用卡或借记卡。在结账处常见。
book
To reserve or schedule an appointment in advance. In services like hair salons, say 'book an appointment' to plan a future visit.
提前预订或安排预约。在美发沙龙等服务中，说'book an appointment'来计划未来的访问。
in advance
Before the actual time, like planning ahead. It's useful for making reservations to avoid waiting.
在实际时间之前，比如提前规划。这对于预订以避免等待很有用。
time slot
A specific available period of time for an appointment. Salons use this to show when a stylist is free.
预约的特定可用时间段。沙龙使用此功能显示造型师何时空闲。
receipt
A document proving you paid for something. Always ask for it after paying to keep records.
一份证明您已支付某物的文件。支付后总是要索要它以保留记录。
关键句型
需要记住和练习的重要短语
Are you all set, sir?
This is a polite way to check if the customer is ready to pay or leave. Use it in service jobs. 'All set' means prepared, and 'sir' is formal address for men.
这是礼貌地询问客户是否准备好付款或离开的方式。在服务行业中使用。'All set' 意思是准备好了，'sir' 是对男性的正式称呼。
The total for today is $55. Will that be cash or card?
This states the final amount and asks for payment method. Useful at checkouts. 'Total' is the sum, and the question offers choices politely.
这表明最终金额并询问支付方式。在结账时有用。'Total' 是总额，问题是礼貌地提供选择。
How far in advance should I book my next appointment?
This asks for advice on timing for reserving. 'How far in advance' means how much earlier. Good for busy services like salons to plan ahead.
这是在询问预约时间方面的建议。'How far in advance' 表示提前多少。适合像沙龙这样的繁忙服务提前规划。
We recommend booking about two to three weeks in advance.
This gives suggestion on timing. 'Recommend' means suggest, and 'about two to three weeks' shows approximate time. Use to help customers schedule.
这提供了关于时机的建议。'Recommend' 意思是 suggest，'about two to three weeks' 显示大约时间。用于帮助客户安排。
Would you like to book now?
A polite offer to make a reservation immediately. 'Would you like' is conditional for suggestions. Common in booking situations to encourage action.
礼貌地提出立即预订的建议。'Would you like' 是用于建议的条件式。在预订情境中常见，用于鼓励行动。
Do you sell that styling cream Sarah used earlier?
This inquires about buying a product used in service. 'Do you sell' asks availability, 'earlier' means before now. Useful for recommending or purchasing items.
这是询问购买服务中使用的产品。'Do you sell'询问可用性，'earlier'意为之前。用于推荐或购买物品。
Would you like to add that to your purchase?
This suggests including an extra item in the bill. 'Add to your purchase' means include in payment. Polite upsell in retail or salons.
这暗示在账单中包含一个额外物品。'添加到您的购买' 意味着包含在付款中。在零售或沙龙中的礼貌性附加销售。
Here's your receipt and your product.
This hands over proof of payment and item bought. 'Here's' means 'here is.' Use at end of transactions to confirm completion.
这传递了支付证明和购买的物品。'Here's'的意思是'here is'。在交易结束时使用，以确认完成。