Asking for Wi-Fi Information
After settling down, the customer realizes they need Wi-Fi to work. They approach a staff member or the counter to ask for the Wi-Fi network name and password.
Dialogue
Listen and follow along with the conversation
Vocabulary
Essential words and phrases from the dialogue
Excuse me
A polite phrase used to get someone's attention before asking a question or interrupting.
Wi-Fi
Wireless internet connection, commonly used in public places like coffee shops for devices to connect online.
network name
The unique name or SSID of a Wi-Fi network that you select to connect to it.
password
A secret code or word needed to access a Wi-Fi network for security.
stable
Reliable and not prone to interruptions; here, it describes a Wi-Fi connection that works well.
time limit
A restriction on how long something can be used; in this context, the duration allowed for Wi-Fi use.
mindful
Being aware and considerate of others; used to remind someone to think about surrounding people.
busy
Having a lot of people or activity; often used to describe crowded places like a coffee shop.
Key Sentences
Important phrases to remember and practice
Excuse me, I just sat down and realized I need the Wi-Fi to do some work. Could you tell me what the network name and password are?
This sentence politely asks for information after explaining the situation. 'Realized' shows past realization, and 'Could you tell me' is a polite request form useful for service interactions.
Of course! Our Wi-Fi network name is 'CoffeeHouseGuest' and the password is 'latte2024'. It's usually pretty stable.
A helpful response providing details. 'Of course' means 'certainly' to show willingness. 'Pretty stable' uses 'pretty' as an adverb meaning 'quite' to describe reliability.
Great, 'CoffeeHouseGuest' and 'latte2024', got it. Is there any time limit on it?
Confirms understanding with 'got it' (informal for 'I understand') and asks a follow-up question. Useful for verifying info and checking restrictions in conversations.
No, there's no time limit. Just be mindful of other customers if it gets really busy later on.
Gives a clear negative answer and advice. 'Be mindful of' means 'pay attention to' or 'consider,' with conditional 'if' for future situations; practical for polite reminders.
Understood. Thanks a lot for your help!
Shows comprehension and gratitude. 'Understood' is formal for 'I get it,' and 'thanks a lot' emphasizes thanks; common way to end helpful interactions.
You're welcome! Enjoy your work session. Let us know if you need anything else.
Standard polite reply to thanks, with well-wishes. 'Let us know' invites further help using imperative form; useful for customer service to build rapport.