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Inquiring About Machine Usage

A customer is unsure how to operate a specific washing machine or dryer and asks for instructions.

Dialogue

Listen and follow along with the conversation

1
Emily (Female)
Excuse me, I'm new to this laundromat. Could you possibly tell me how to start this washing machine? It's the big one, machine number 7.
2
John (Male)
No problem! For machine number 7, first you need to load your clothes and close the door tightly. Then, insert your coins or use your card here on the right side.
3
Emily (Female)
Okay, got it. Load clothes, close door, then pay. What about selecting the wash cycle? Do I do that before or after paying?
4
John (Male)
Good question. You select the cycle after paying. Once payment is confirmed, the cycle options will light up. Just press the button for whatever program you want, like 'Hot Wash' or 'Cold Wash'.
5
Emily (Female)
Alright, that makes sense. And where do I put the detergent? Is there a dispenser for it, or do I just pour it directly into the drum?
6
John (Male)
There's a dispenser tray at the top left, right above the door. It has sections for detergent, fabric softener, and bleach. Just pull it out.
7
Emily (Female)
Oh, I see it now! Thanks so much, you've been a great help. I really appreciate you taking the time to explain everything.
8
John (Male)
You're very welcome! Let me know if you have any other questions. Enjoy your wash!

Vocabulary

Essential words and phrases from the dialogue

laundromat

A laundromat is a place where people go to wash and dry their clothes using coin-operated machines. It's common in the US for people without home washers.

washing machine

A washing machine is a device that cleans clothes by spinning them with water and soap. In a laundromat, you pay to use one.

load

To load means to put clothes into the machine before starting it. For example, 'load your clothes' means place them inside.

detergent

Detergent is a soap or powder used to clean clothes. It's essential for washing to remove dirt and stains.

cycle

In this context, a cycle refers to a washing program, like a short or long wash. You choose it based on your clothes' needs.

dispenser

A dispenser is a small tray or compartment where you put detergent or softener so the machine adds it automatically during the wash.

fabric softener

Fabric softener is a liquid added to the wash to make clothes softer and reduce static. It's optional but common for towels or linens.

bleach

Bleach is a chemical used to whiten clothes and remove stains. Use it carefully as it can damage colors.

Key Sentences

Important phrases to remember and practice

Excuse me, I'm new to this laundromat. Could you possibly tell me how to start this washing machine?

This polite sentence is useful for asking for help when you're in an unfamiliar place. 'Excuse me' gets attention, 'I'm new to' shows you're a beginner, and 'could you possibly' makes the request very polite. Use it in service situations like stores or public places.

First you need to load your clothes and close the door tightly.

This sentence gives step-by-step instructions. 'First' shows sequence, 'load' means put in, and 'tightly' emphasizes firmness. It's useful for explaining processes, like recipes or machine use, to help others follow orders.

What about selecting the wash cycle? Do I do that before or after paying?

This question clarifies timing in a process. 'What about' introduces a related topic, and the question form practices yes/no questions with alternatives. Use it when you need details on order of steps in tasks like cooking or operating devices.

You select the cycle after paying. Once payment is confirmed, the cycle options will light up.

This explains sequence with 'after' and 'once,' which show conditions. 'Confirmed' means verified, and 'light up' describes buttons activating. It's practical for instructions, helping learners understand conditional actions in everyday tech use.

And where do I put the detergent? Is there a dispenser for it, or do I just pour it directly into the drum?

This asks for location and options. 'Where do I put' is a common question for placement, and 'or' presents alternatives. Useful in shopping or using appliances to get precise guidance on handling items.

There's a dispenser tray at the top left, right above the door. It has sections for detergent, fabric softener, and bleach.

This describes location precisely with prepositions like 'at the top left' and 'above.' 'Sections for' lists compartments. It's helpful for giving directions or descriptions in real-life scenarios like home or public facilities.

Thanks so much, you've been a great help. I really appreciate you taking the time to explain everything.

This expresses gratitude politely. 'Thanks so much' is emphatic thanks, 'you've been a great help' acknowledges assistance, and 'I really appreciate' shows sincere thanks. Use it after receiving help to build positive interactions.