Describing Cold Symptoms to a Pharmacist

A customer describes their cold symptoms (e.g., sore throat, runny nose, cough) and asks the pharmacist for advice on what over-the-counter medication to take.

Dialogue10

E
Emily

Excuse me, I'm not feeling well and I think I'm coming down with a cold. Could you recommend something?

M
Michael

Certainly. What kind of symptoms are you experiencing?

E
Emily

Well, I have a really sore throat, a runny nose, and I've started coughing a bit. No fever yet, thankfully.

M
Michael

Okay, that sounds like a typical cold. For the sore throat, a lozenge or throat spray can help. For combined symptoms, I'd suggest something like this over-the-counter cold and flu medicine.

E
Emily

Is that for daytime use? I still need to be able to work.

M
Michael

Yes, this one is a non-drowsy formula, so it won't make you sleepy. It targets all those symptoms you mentioned. Just make sure to follow the dosage instructions on the box.

E
Emily

Perfect. And how often should I take it?

M
Michael

It's usually every four to six hours as needed, but again, check the specific instructions on the packaging. If your symptoms worsen or don't improve in a few days, it's best to see a doctor.

E
Emily

Got it. Thank you so much for your help!

M
Michael

You're welcome. Feel better soon!

Vocabulary8

  • sore throat

    A painful feeling in your throat, often from a cold. Use it to describe when your throat hurts, like 'I have a sore throat.'

  • runny nose

    When liquid comes out of your nose continuously. Common cold symptom; say 'I have a runny nose' to tell a doctor.

  • cough

    A sudden noisy expulsion of air from the lungs, often to clear the throat. Verb or noun: 'I'm coughing a lot' or 'I have a cough.'

  • fever

    A high body temperature, often a sign of illness. Say 'I don't have a fever' to report your condition to a pharmacist.

  • lozenge

    A small, sweet tablet that dissolves in the mouth to soothe a sore throat. Ask for it in a pharmacy: 'Do you have lozenges?'

  • over-the-counter

    Medicines you can buy without a doctor's prescription. Abbreviated as OTC; useful for asking 'Is this over-the-counter?'

  • non-drowsy

    Not causing sleepiness. Important for daytime medicine; say 'I need a non-drowsy formula' if you have to work.

  • dosage

    The amount of medicine to take and how often. Always check 'dosage instructions' on the package for safety.

Key Sentences8

  1. 1

    Excuse me, I'm not feeling well and I think I'm coming down with a cold. Could you recommend something?

    This polite way to start asking for help in a pharmacy. 'Coming down with' means starting to get an illness. Use it to describe feeling unwell and seek advice.

  2. 2

    What kind of symptoms are you experiencing?

    A question to ask for details about someone's health issues. 'Symptoms' means signs of illness. Pharmacists use this to understand the problem better.

  3. 3

    Well, I have a really sore throat, a runny nose, and I've started coughing a bit. No fever yet, thankfully.

    Describes multiple symptoms clearly. Use 'and' to list them; 'thankfully' shows relief. Great for explaining your condition to a doctor or pharmacist.

  4. 4

    For the sore throat, a lozenge or throat spray can help. For combined symptoms, I'd suggest something like this over-the-counter cold and flu medicine.

    Gives recommendations with reasons. 'I'd suggest' is a polite way to recommend. Useful for service roles or when advising on remedies.

  5. 5

    Is that for daytime use? I still need to be able to work.

    Asks about suitability for daily activities. Shows concern for side effects. Use this when choosing medicine that won't affect your routine.

  6. 6

    Yes, this one is a non-drowsy formula, so it won't make you sleepy. It targets all those symptoms you mentioned.

    Explains medicine benefits using 'so' for cause-effect. 'Targets' means addresses directly. Helpful for reassuring customers about product features.

  7. 7

    Just make sure to follow the dosage instructions on the box.

    Advises safety with imperative 'make sure to.' Important for all medicine talks; emphasizes reading labels to avoid mistakes.

  8. 8

    If your symptoms worsen or don't improve in a few days, it's best to see a doctor.

    Gives conditional advice with 'if.' 'Worsen' means get worse. Use this to warn when professional help is needed, not just self-medication.