Finding a Specific Brand/Dietary Item
A customer is looking for a very specific brand of a product or an item for a special diet (e.g., gluten-free pasta, organic olive oil) and needs precise directions.
Dialogue
Listen and follow along with the conversation
Vocabulary
Essential words and phrases from the dialogue
Excuse me
A polite phrase to get someone's attention when you need help, like starting a conversation in a store.
Gluten-free
Food that does not contain gluten, a protein in wheat, often for people with allergies or special diets.
Pasta
An Italian food made from dough, like noodles or spaghetti, commonly found in supermarkets.
Aisle
A long passageway between shelves in a store or supermarket where products are displayed.
Organic
Food grown or produced without artificial chemicals, pesticides, or fertilizers, appealing to health-conscious shoppers.
Brand
A specific company's name for a product, like Barilla for pasta, helping customers choose familiar items.
Carry
In a store context, it means to have a product available for sale in stock.
Dairy section
The area in a supermarket with milk, cheese, yogurt, and other products made from milk.
Key Sentences
Important phrases to remember and practice
Excuse me, I'm looking for the gluten-free pasta. Do you know where I can find it?
This is a polite way to ask for help finding a specific item. Use it to start a conversation with store staff. The question 'Do you know where I can find it?' uses 'can' for possibility and is common for directions.
The gluten-free pasta is usually in Aisle 7, near the organic and specialty foods section.
This gives directions using location words like 'in Aisle 7' and 'near.' 'Usually' shows it's the typical place. Useful for store employees to guide customers clearly.
I'm specifically looking for the Barilla brand. Do you happen to know if you carry that?
This specifies a brand preference. 'Specifically' means exactly that one, and 'Do you happen to know' is a polite way to ask if something is available. Great for asking about particular products.
You'll find it right there with the other gluten-free options.
A helpful response pointing out the exact spot. 'You'll find it' uses future tense for guidance, and 'right there' means very close. Use this to confirm location simply.
So, if I go straight down this main aisle, Aisle 7 will be on my right?
This confirms directions by repeating and asking a question. 'If I go straight down' describes the path, and the question tag seeks agreement. Useful for making sure you understand.
Just keep going past the dairy section, and Aisle 7 will be the next one on your right.
This provides step-by-step directions. 'Just keep going past' means continue beyond a landmark, and 'the next one' specifies order. Ideal for giving precise navigation in stores.
Perfect. Thank you so much for your help!
A way to end the conversation positively. 'Thank you so much' emphasizes gratitude. Use after receiving help to be polite and friendly.