Reacting to Spilled Coffee
A common small accident. Learn how to apologize if you spill something, or how to react kindly if someone spills something on or near you, and offer to help clean up.
Situations
Choose from 5 conversations to practice
Accidental Spill & Apology
You accidentally bump into someone and spill coffee on their coat. You need to apologize sincerely and offer to help.
Spill on a Shared Table
You spill coffee on a table in a cafe, near other patrons. You need to quickly assess the situation, apologize to those nearby, and ask for cleaning supplies.
Reacting to Being Spilled On
Someone accidentally spills coffee on your clothes. You need to react kindly, perhaps reassure them, and discuss how to mitigate the damage.
Offering Help to Someone Else
You witness someone else spilling coffee. You want to offer practical help, such as getting napkins or alerting staff, without being intrusive.
Dealing with a Large Spill
A large amount of coffee is spilled on the floor, posing a slip hazard. You need to quickly alert staff and perhaps help cordon off the area.