Dropping Off Dry Cleaning
Learn the essential phrases for dropping off clothes at the dry cleaner's, including pointing out any specific stains and asking when the clothes will be ready for pickup.
Situations
Choose from 4 conversations to practice
Initial Greeting and Item Count
The customer enters the dry cleaner's, is greeted by the staff, and begins to present the clothing items for cleaning. The staff member may ask for a count or start counting the items.
Pointing Out Stains and Special Instructions
The customer needs to inform the staff about specific stains on particular garments, such as coffee, wine, or grease, and may give special instructions like 'iron only' or 'no starch'.
Asking About Pickup Time and Cost
The customer inquires about when the cleaned clothes will be ready for pickup and clarification on the total cost for the service, including any express options.
Providing Customer Information and Receiving Receipt
The customer provides necessary contact information (name, phone number) for the order and receives a detailed receipt or claim ticket for pickup.