Confirming Order and Payment
The order taker recaps the entire order, confirms the total price, and asks for the customer's preferred payment method (cash, credit card, online payment).
Dialogue
Listen and follow along with the conversation
Vocabulary
Essential words and phrases from the dialogue
confirm
To confirm means to make sure that information is correct, often by repeating it. In ordering, it's used to avoid mistakes, like 'Just to confirm your order.'
total
The total is the final amount of money you need to pay after adding everything up. For example, 'Your total comes to $28.50.' This is common in shopping or ordering food.
credit card
A credit card is a plastic payment card that lets you buy things now and pay later. It's widely used for online or phone orders, like 'I'll pay with a credit card.'
delivery address
Your delivery address is the exact location where you want your order sent, including street and apartment number. Always provide it clearly, e.g., '123 Main Street, Apartment 4B.'
approximately
Approximately means about or roughly, not exactly. It's polite for estimates, like 'It will take approximately 30 minutes.' Use it when giving time or amounts that aren't precise.
Key Sentences
Important phrases to remember and practice
Alright, so just to confirm, that's one large pepperoni pizza, thin crust, with extra cheese, and one side order of garlic knots. Is that correct?
This sentence recaps the order to ensure accuracy. It's useful in service situations to avoid errors. The structure uses 'just to confirm' as a polite phrase, followed by details and a yes/no question for confirmation.
Yes, that's absolutely right. You got it.
This agrees with the recap and shows satisfaction. 'Absolutely right' emphasizes strong agreement, and 'You got it' is casual slang meaning 'You understood correctly.' Use it to confirm positively in conversations.
Excellent. And your total comes to $28.50. How would you like to pay?
This announces the final price and asks for payment method. 'How would you like to' is a polite way to offer choices. It's essential for transactions; the conditional 'would' makes it courteous.
Hmm, I think I'll pay with a credit card, please. Visa.
This states the payment preference. 'I think I'll' expresses a decision softly, and adding 'please' is polite. Useful for specifying payment types; 'Visa' is an example of a card brand.
And your delivery address one more time, please?
This requests information again for clarity. 'One more time' means repeating, and the question tag makes it polite. Use this in phone orders to double-check details without seeming rude.
We're looking at about 30 to 40 minutes for delivery tonight. Does that work for you?
This gives an estimated time and checks acceptability. 'We're looking at' is idiomatic for expecting something, and 'Does that work for you?' seeks agreement. Great for service updates; the range '30 to 40' shows approximation.