Food Delivery & Takeout
Conversations related to ordering food delivery, pickup orders, discussing menu options, dealing with delivery drivers, and food service interactions.
与订购外卖、取餐、讨论菜单选项、与送餐员打交道以及食品服务互动相关的对话。
情境
选择 5 个对话s 进行练习
Placing a Delivery Order Online
A customer browses a food delivery app or website, selects a restaurant and dishes, customizes their order (e.g., adding notes, choosing options), and completes the checkout process.
顾客浏览外卖应用或网站，选择餐厅和菜品，定制订单（例如，添加备注，选择选项），并完成结账流程。
Calling to Order or Inquire About a Pickup Order
A customer calls a restaurant directly to place a takeout order, inquire about a previous pickup order, or confirm its readiness for pickup.
顾客直接致电餐厅下外卖订单，询问之前的取餐订单，或确认是否准备好取餐。
Interacting with a Delivery Driver
The customer receives their food from the delivery driver, confirming the order, handling payment (if not prepaid), giving instructions for delivery, or resolving minor issues upon arrival.
顾客从送餐员那里接收食物，确认订单，处理付款（如果未预付），提供送货指示，或在送达时解决小问题。
Reporting a Problem with an Order
A customer discovers an issue with their delivery or takeout order (e.g., wrong items, missing items, cold food, quality concerns) and contacts the restaurant or delivery platform to resolve it.
顾客发现外卖或取餐订单有问题（例如，上错菜，漏单，食物变凉，质量问题），并联系餐厅或送餐平台解决。
Picking Up an Order at the Restaurant
A customer arrives at a restaurant to pick up a pre-ordered takeout meal, identifies themselves, and receives their food from the staff.
顾客抵达餐厅领取预订的外带餐点，表明身份，并从工作人员处收到食物。