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Asking About Over-the-Counter Medications

Inquiring About Allergy Medications

询问过敏药物

A customer is experiencing allergy symptoms (e.g., sneezing, itchy eyes) and asks the pharmacist to recommend an effective over-the-counter allergy medication.

顾客出现过敏症状（例如，打喷嚏、眼睛发痒），并请药剂师推荐一种有效的非处方过敏药物。

对话

聆听并跟进对话

1
Sarah (Female)
Excuse me, I'm looking for something for allergies. My eyes are really itchy and I can't stop sneezing.
打扰一下，我正在找治疗过敏的药。我眼睛很痒，而且不停打喷嚏。
2
Michael (Male)
Certainly. We have a few options for over-the-counter allergy relief. How long have you been experiencing these symptoms?
当然。我们有一些非处方过敏药。您出现这些症状多久了？
3
Sarah (Female)
Just since yesterday, but they seem to be getting worse. I usually get seasonal allergies around this time of year.
就从昨天开始，但它们似乎越来越严重了。我每年这个时候通常都会犯季节性过敏。
4
Michael (Male)
Understood. Are you experiencing any other symptoms, like a runny nose or congestion? And do you prefer a non-drowsy formula?
明白了。您还有其他症状吗，比如流鼻涕或鼻塞？您是喜欢不会引起嗜睡的配方吗？
5
Sarah (Female)
Yes, a bit of a runny nose too. And definitely non-drowsy, if possible. I need to be able to work.
是的，也有点流鼻涕。如果可能的话，肯定要不瞌睡的。我还需要工作。
6
Michael (Male)
Okay. For common seasonal allergies with itchy eyes, sneezing, and a runny nose, I'd recommend something like Zyrtec or Allegra. They are both non-drowsy for most people and work effectively.
好的。对于常见的季节性过敏，伴有眼睛发痒、打喷嚏和流鼻涕，我建议您选择Zyrtec或Allegra这类药。它们对大多数人来说都不会引起嗜睡，而且效果很好。
7
Sarah (Female)
Which one do you think is stronger for the itching?
您觉得哪一种对止痒效果更好？
8
Michael (Male)
Both are quite effective. Allegra tends to have a slightly faster onset for some people, but Zyrtec might be better if the itching is severe. Have you tried either of these before?
两者都非常有效。对于某些人来说，Allegra起效稍快，但如果瘙痒严重，Zyrtec可能更适合。您以前用过这两种药吗？
9
Sarah (Female)
No, I haven't. I'll try the Zyrtec then. Thank you for your help!
没有，我没用过。那我试试Zyrtec吧。谢谢您的帮助！
10
Michael (Male)
You're welcome. Remember to read the directions on the package carefully. Let me know if you have any other questions.
不客气。请记住仔细阅读包装上的说明。如果您有任何其他问题，请告诉我。

词汇

对话中的必备词汇和短语

allergies

A medical condition that causes symptoms like sneezing or itchy eyes, often triggered by pollen, dust, or food. Use it when describing health issues: 'I have allergies in spring.'

一种医学状况，会引起打喷嚏或眼睛发痒等症状，通常由花粉、灰尘或食物引发。在描述健康问题时使用：'我在春天有过敏。'

itchy

Describes a skin or eye sensation that makes you want to scratch. Common for allergies: 'My eyes are itchy from pollen.'

描述一种皮肤或眼睛的感觉，让你想抓挠。过敏常见：'我的眼睛因为花粉而痒。'

sneezing

The act of suddenly forcing air out through your nose and mouth, often due to allergies or colds. Say: 'I can't stop sneezing.'

突然通过鼻子和嘴巴强行排出空气的行为，通常由于过敏或感冒引起。说：“我停不下来打喷嚏。”

over-the-counter

Medications you can buy directly from a store without a doctor's prescription. Useful in pharmacies: 'Do you have over-the-counter pain relievers?'

无需医生处方即可直接从商店购买的药物。在药店有用：'你们有非处方止痛药吗？'

symptoms

Signs or feelings that show you are sick or have a condition, like a headache or fever. Ask: 'What are the symptoms?'

显示您生病或有某种状况的迹象或感觉，例如头痛或发烧。问：“症状是什么？”

seasonal

Happening during specific times of the year, like seasonal allergies in spring. Example: 'I get seasonal flu every winter.'

在一年中的特定时期发生，例如春季的季节性过敏。示例：'我每年冬天都会得季节性流感。'

runny nose

When liquid mucus flows from your nose, often from colds or allergies. Describe it as: 'I have a runny nose today.'

当液体黏液从鼻子流出时，通常由感冒或过敏引起。用以下方式描述：'我今天流鼻涕了。'

non-drowsy

Describes medicine that does not make you feel sleepy. Important for daily use: 'I need a non-drowsy allergy pill.'

描述不使人感到嗜睡的药物。日常使用很重要：'我需要一种不引起嗜睡的抗过敏药。'

recommend

To suggest something as the best choice. In advice situations: 'I recommend this brand for headaches.'

建议某事作为最佳选择。在建议情况下：'我推荐这个品牌来缓解头痛。'

effective

Something that works well to produce a desired result, like an effective medicine. Say: 'This cream is effective against itching.'

某物能很好地产生预期结果，比如有效的药物。说：‘这种霜对止痒有效。'

关键句型

需要记住和练习的重要短语

Excuse me, I'm looking for something for allergies.

This is a polite way to start a conversation in a store or pharmacy. 'Excuse me' gets attention, and 'I'm looking for something for [problem]' specifies what you need. Use it when seeking help for health issues.

这是 在商店或药店开始对话的一种礼貌方式。'打扰一下' 用于吸引注意力，'我在找治疗[问题]的东西' 指定你需要什么。在寻求健康问题帮助时使用。

How long have you been experiencing these symptoms?

This question uses present perfect continuous ('have been experiencing') to ask about the duration of an ongoing situation. It's useful for doctors or pharmacists to understand how serious the problem is.

这个问题使用现在完成进行时（'have been experiencing'）来询问正在进行的情况的持续时间。这对医生或药剂师了解问题的严重程度很有用。

Just since yesterday, but they seem to be getting worse.

This describes when symptoms started ('just since yesterday') and their progression ('getting worse' uses present continuous for ongoing change). Helpful for explaining health conditions clearly.

这描述了症状开始的时间（“from yesterday”）及其进展（“getting worse”使用现在进行时表示持续变化）。有助于清楚解释健康状况。

Are you experiencing any other symptoms, like a runny nose or congestion?

A yes/no question with examples ('like a runny nose') to gather more details. The present continuous ('are experiencing') shows current actions. Use this pattern when asking for more information in consultations.

这是一个带示例（“比如流鼻涕”）的“是/否”问题，用于收集更多细节。现在进行时（“are experiencing”）表示当前动作。在咨询中询问更多信息时使用此模式。

I'd recommend something like Zyrtec or Allegra.

'I'd recommend' is a polite way to suggest options, using 'would' for hypothetical advice. 'Something like' means similar to examples. This is practical for giving or receiving recommendations in stores.

'I'd recommend' 是一种礼貌地建议选项的方式，使用 'would' 来表示假设性建议。'Something like' 意思是类似于例子。这在商店中给出或接收推荐时很实用。

Which one do you think is stronger for the itching?

This asks for an opinion and comparison using 'which one' and 'do you think' for personal views. 'Stronger for [purpose]' compares effectiveness. Useful when choosing between products.

这是在征求意见和比较，使用 'which one' 和 'do you think' 来表达个人观点。'Stronger for [目的]' 比较效果。在选择产品时很有用。

You're welcome. Remember to read the directions on the package carefully.

'You're welcome' responds to thanks politely. 'Remember to [verb]' gives advice with infinitive form. This closing sentence reminds about safety and invites more questions, common in service dialogues.

'You're welcome' 是对感谢的礼貌回应。'Remember to [动词]' 用不定式形式给出建议。这个结束句提醒安全并邀请更多问题，在服务对话中很常见。