Asking for Department-Specific Hours
In a large store (e.g., department store, supermarket with pharmacy), a customer asks for the operating hours of a specific department within the store.
在大型商店（如百货公司、带药房的超市）中，顾客询问商店内特定部门的营业时间。
对话
聆听并跟进对话
词汇
对话中的必备词汇和短语
operating hours
The times when a business or store is open for customers, like from morning to evening.
企业或商店对客户开放的时间，例如从早上到晚上。
pharmacy
A section in a store where medicines and health products are sold, often like a small drugstore.
商店中销售药品和健康产品的区域，通常类似于一个小药店。
department
A specific section or area in a large store, such as clothing or electronics department.
大型商店中的特定部分或区域，例如服装或电子产品部门。
during the week
Refers to the weekdays from Monday to Friday, not including weekends.
指周一至周五的工作日，不包括周末。
weekends
Saturday and Sunday, when many people have free time from work or school.
星期六和星期日，许多人从工作或学校中获得自由时间。
closed
Not open for business; the store or department is shut and not serving customers.
未营业；商店或部门已关闭，不接待顾客。
clarifying
Making information clear or explaining something that was confusing.
使信息清晰或解释之前令人困惑的事物。
关键句型
需要记住和练习的重要短语
Excuse me, I was wondering if you could help me. What are the operating hours for the pharmacy department?
This is a polite way to start asking for information. 'I was wondering if' softens the request, making it more courteous. Use this when approaching someone for help in a store.
这是开始询问信息的一种礼貌方式。'I was wondering if' 软化了请求，使其更礼貌。在商店向某人寻求帮助时使用这个。
Certainly. The pharmacy has slightly different hours than the main store.
A helpful response to agree to assist. 'Certainly' means 'of course,' and 'slightly different' compares times politely. Useful for customer service to explain variations.
一个同意提供帮助的有用回应。'Certainly' 意思是 '当然'，'slightly different' 礼貌地比较时间。有助于客服解释差异。
During the week, Monday to Friday, they're open from 9 AM to 7 PM.
This describes a schedule clearly. 'During the week' specifies weekdays, and 'from...to...' shows the time range. Practice this pattern for stating business hours.
这清楚地描述了时间表。'工作日'指定了工作日，'from...to...' 显示了时间范围。练习这种模式来陈述营业时间。
And what about weekends? Is it the same on Saturdays and Sundays?
Follow-up question to get more details. 'What about' introduces a new topic, and 'is it the same' checks for differences. Use this to ask about other days.
这是为了获取更多细节的跟进问题。'What about'引入了一个新话题，'is it the same'检查差异。使用这个来询问其他日子。
On Saturdays, they operate from 10 AM to 5 PM. And on Sundays, the pharmacy is closed.
Explains specific day hours. 'Operate from...to...' is formal for business times, and 'is closed' means not open. This sentence pattern is key for giving schedules.
解释特定日的营业时间。“从...到...营业”是商业时间的正式表达，“关门”意思是不开门。这个句子模式是给出时间表的关键。
Ah, I see. So, no pharmacy service on Sundays. Thanks for clarifying that!
Shows understanding and thanks. 'Ah, I see' expresses realization, and 'thanks for clarifying' appreciates the explanation. Use to end a clarification positively.
显示理解和感谢。'Ah, I see' 表达领悟，而 'thanks for clarifying' 感谢解释。用以积极结束澄清。
You're welcome. Is there anything else I can assist you with today?
Standard polite close in service. 'You're welcome' responds to thanks, and 'is there anything else' offers more help. Essential for customer interactions.
服务中的标准礼貌结束语。“不客气”回应感谢，“还有什么”提供更多帮助。对客户互动至关重要。