Checking Previous Winnings
The customer asks the clerk to check if a previously purchased lottery ticket is a winner.
顾客请店员检查之前购买的彩票是否中奖。
对话
聆听并跟进对话
词汇
对话中的必备词汇和短语
lottery ticket
A piece of paper you buy to play a game of chance where you might win money or prizes. It's common in stores like convenience stores.
一张你购买的纸，用于玩一个运气游戏，你可能赢得金钱或奖品。它在便利店等商店很常见。
winner
Someone or something that has won a prize or game. Here, it means if the ticket has a winning result.
赢得奖品或游戏的人或事物。这里，指的是票是否有中奖结果。
scratch-off
A type of lottery ticket where you scratch off a covering to see if you won immediately. It's quick and fun to play.
一种彩票票据，您刮掉覆盖层即可立即查看是否中奖。玩起来快速且有趣。
draw ticket
A lottery ticket where numbers are drawn randomly later, like in a big event, to decide winners. You wait for the results.
一种彩票，号码稍后随机抽取，就像在大型活动中决定获奖者。您等待结果。
scan
To use a machine to read or check something electronically, like scanning a ticket to see the results.
使用机器电子地读取或检查某物，比如扫描票据以查看结果。
winnings
The money or prizes you get when you win a game or lottery. It's the reward for a winning ticket.
当你赢得游戏或彩票时获得的钱或奖品。这是中奖彩票的奖励。
关键句型
需要记住和练习的重要短语
Could you check if it's a winner?
This is a polite request using 'could you' for asking help. It's useful when you need someone to verify something, like a ticket or receipt. The structure is 'Could you + verb?' for courteous questions.
这是一个使用 'could you' 来请求帮助的礼貌请求。当你需要某人验证某物时很有用，比如彩票或收据。结构是 'Could you + 动词？' 用于礼貌的提问。
Is this a scratch-off or a draw ticket?
This question uses 'or' to offer choices. It's practical for clarifying types of items in a store. Helps in situations where you need to specify or ask about options.
这个问题使用 'or' 来提供选择。它在澄清商店中物品类型时很实用。在需要指定或询问选项的情况下很有帮助。
Just a moment while I scan it for you.
'Just a moment' means 'wait a second.' This polite phrase buys time during a task. Useful in service interactions to keep the customer informed and patient.
‘Just a moment’ 的意思是‘请稍等片刻’。这个礼貌的短语在执行任务时用于争取时间。在服务互动中，用于保持客户知情并耐心。
It looks like... not this time, I'm afraid.
'I'm afraid' softens bad news politely. This expression is common for disappointing results. The ellipsis (...) shows hesitation. Great for customer service to be empathetic.
“恐怕”用于礼貌地缓和坏消息。这个表达常用于传达令人失望的结果。省略号（…）表示犹豫。在客服中用于表达共情很棒。
Thanks for checking anyway.
'Anyway' adds politeness when something didn't go as hoped. This shows gratitude even in negative outcomes. Use it to end interactions positively after help.
“Anyway”在事情没有如愿时增添礼貌。这即使在负面结果中也显示感激。用它来积极结束帮助后的互动。
Would you like to try your luck with a new ticket today?
'Try your luck' is an idiom for taking a chance. This sales question uses 'would you like' for polite offers. Useful in retail to suggest buying more.
“Try your luck”是一个表示冒险的习语。这个销售问题使用“would you like”来表示礼貌的提议。在零售中用于建议购买更多。