Asking About Pickup Time and Cost
The customer inquires about when the cleaned clothes will be ready for pickup and clarification on the total cost for the service, including any express options.
顾客询问清洗后的衣物何时可以取走，并确认服务总费用，包括任何加急服务选项。
对话
聆听并跟进对话
词汇
对话中的必备词汇和短语
dry cleaning
A service to clean clothes using chemicals instead of water, often for delicate items like suits.
一种使用化学品而非水清洗衣物的服务，通常用于西装等精细物品。
suit
A set of clothes including a jacket and pants or skirt, usually worn for business or formal occasions.
一套包括夹克和裤子或裙子的衣服，通常用于商务或正式场合。
business days
Weekdays when businesses are open, not including weekends or holidays; used to calculate processing time.
企业开放的平日，不包括周末或节假日；用于计算处理时间。
pick up
To collect or retrieve something from a place, like clothes from a store after service.
从某个地方收集或取回某物，比如服务后从商店取回衣服。
standard
The regular or normal type of service, not the faster or special one.
常规或正常的服务类型，不是更快的或特殊的。
express service
A faster cleaning option that costs extra and gets items ready sooner.
一种更快的清洁选项，需要额外费用，能更快准备好物品。
hidden fees
Extra charges that are not mentioned upfront, which customers might not expect.
未提前提及的额外费用，客户可能无法预料。
ticket
A receipt or slip of paper given by the store to claim your items later.
商店给予的收据或纸条，用于稍后领取您的物品。
关键句型
需要记住和练习的重要短语
I'm just dropping off a suit for dry cleaning.
This sentence introduces the purpose of the visit. 'Dropping off' means leaving something for service. Useful for starting a conversation at a service place; simple present continuous for ongoing action.
这个句子介绍了访问的目的。'Dropping off' 意思是为服务留下某物。在服务场所开始对话很有用；简单现在进行时用于进行中的动作。
How long does it usually take for something like this?
Asks about processing time. 'Usually' shows typical duration. Great for inquiring about service timelines; question structure with 'how long' for duration.
询问处理时间。'Usually' 表示典型持续时间。适合询问服务时间表；使用 'how long' 的问题结构来询问持续时间。
It's usually ready in three business days.
Explains standard turnaround time. 'Ready in' means available after that period. Helpful for service providers to inform customers; uses future implication with 'ready in.'
解释标准处理时间。'Ready in' 意味着在那段时间后可用。对服务提供商告知客户很有帮助；使用 'ready in' 的未来含义。
What about the cost for a full suit?
Inquires about price. 'What about' transitions to a new topic smoothly. Practical for asking prices; informal and direct question form.
询问价格。'What about' 平滑过渡到新话题。询问价格时实用；非正式且直接的问句形式。
We also offer an express service if you need it sooner.
Offers an alternative faster option. 'If you need' is conditional for customer choice. Useful in sales to suggest upgrades; present simple for general offers.
提供替代的更快选项。“如果您需要”是针对客户选择的条件。在销售中用于建议升级；现在时用于一般优惠。
How much extra is the express service?
Asks for additional cost. 'How much extra' specifies the difference in price. Essential for budgeting; comparative question structure.
询问额外费用。'How much extra' 指定了价格差异。对预算编制至关重要；比较性问题结构。
Just to confirm, that's the total cost, no hidden fees?
Seeks verification on price. 'Just to confirm' politely double-checks info. Important for avoiding surprises; tag question for confirmation.
尋求價格驗證。「Just to confirm」禮貌地雙重檢查信息。避免意外很重要；用於確認的標籤問題。
That's right, and no hidden fees at all.
Confirms details reassuringly. 'That's right' agrees, 'at all' emphasizes none. Reassures customers; emphatic negation for clarity.
安心地确认细节。'没错'表示同意，'完全'强调没有。安抚客户；强调否定以求清晰。