Checking Stock or Price of a Specific Item
A customer requests a specific medicine or health product by name and asks if it's in stock and what its price is.
Dialogue
Listen and follow along with the conversation
Vocabulary
Essential words and phrases from the dialogue
in stock
Means the item is available to buy right now in the store. Use this phrase when asking if a product is available, like 'Do you have this in stock?'
size
Refers to the quantity or dimension of a product, such as small, medium, or large. In pharmacies, it often means the number of pills in a bottle, like 'What size bottle do you need?'
regular-sized
Describes the standard or most common size of a product, not too big or small. Useful for specifying what you want without details, like 'I'd like the regular-sized one.'
generic
A non-brand name version of a medicine that is cheaper but works the same as the brand name. Say 'Do you have a generic version?' to save money.
ibuprofen
A common pain reliever medicine, like for headaches. It's the generic name for drugs like Advil. Use it to ask for pain medicine alternatives.
store brand
The pharmacy's own cheaper version of a product, often as good as name brands. Ask for it to get a budget option, like 'Do you have a store brand?'
active ingredient
The main chemical in a medicine that makes it work. This helps explain why generics are the same as brands, like 'It has the same active ingredient.'
dosage
The amount of medicine to take and how often. Important for safety; ask about it when buying medicine, like 'What's the recommended dosage?'
Key Sentences
Important phrases to remember and practice
Hi there. I'm looking for some Advil. Do you have it in stock?
This is a polite way to start a conversation in a store and ask for a specific item. 'I'm looking for' means you want to buy it, and 'in stock' checks availability. Use this pattern for shopping inquiries.
Yes, we do. What size are you looking for?
A helpful response confirming availability and asking for more details. 'Yes, we do' is a short way to answer 'Do you have...?'. Useful for service workers to keep the conversation going.
Just the regular-sized bottle, like 50 or 100 pills. And how much is it?
Specifies what you want and asks for the price. 'Just' means 'only' or 'simply', and 'like' gives examples. This sentence combines a request with a price question, common in buying situations.
The Advil, 100-count bottle, is $12.99.
Gives clear product and price information. '100-count' means 100 pills. Use this structure to inform customers: item + details + price. Note the decimal for dollars and cents.
Do you have any generic ibuprofen as well? Sometimes it's cheaper.
Asks for a cheaper alternative. 'As well' means 'also', and 'sometimes' explains why. This is useful for budget-conscious shoppers; it shows polite negotiation in stores.
We have our store brand ibuprofen, 100-count, for $8.49. It's the same active ingredient and dosage.
Recommends a cheaper option and reassures it's equivalent. 'For' introduces the price. This sentence explains benefits, helping build trust; great for sales or advice-giving.
You're welcome. Is there anything else I can help you with today?
Standard polite closing in service. 'You're welcome' responds to thanks, and the question offers more help. Use this to end interactions positively and check for additional needs.