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Finding Items in Store

Looking for specific products and asking store employees for directions to different sections or aisles

Dialogue

Listen and follow along with the conversation

1
Customer (Female)
Excuse me, I'm looking for the milk. Could you tell me where it is?
2
Store Employee (Male)
Certainly! The dairy section is in aisle 5. It's towards the back of the store.
3
Customer (Female)
Aisle 5, got it. And do you also happen to know where the bread is located?
4
Store Employee (Male)
The bakery section with the fresh bread is usually near the entrance, on your left as you come in. Otherwise, packaged bread is in aisle 2.
5
Customer (Female)
Okay, so fresh bread near the entrance, and packaged bread in aisle 2. Perfect. Thanks a lot!
6
Store Employee (Male)
You're welcome! Let me know if you need help finding anything else.

Vocabulary

Essential words and phrases from the dialogue

aisle

A passage between rows of shelves in a store where products are displayed. Use it when asking for directions in supermarkets.

dairy section

The area in a store with milk, cheese, and other milk products. Common in grocery stores for finding fresh dairy items.

bakery section

The part of the store with bread, cakes, and pastries. Often has fresh baked goods near the front.

packaged

Items wrapped and ready to buy, like pre-sliced bread in plastic. Opposite of fresh, loose items.

entrance

The main door or way to enter a building, like a store. Used to give directions from where you come in.

got it

Informal way to say 'I understand' or 'okay, I see.' Useful in conversations to confirm information.

Key Sentences

Important phrases to remember and practice

Excuse me, I'm looking for the milk. Could you tell me where it is?

This is a polite way to ask for help finding an item. Use 'Excuse me' to get attention, and 'Could you tell me' for a request. Great for starting questions in stores.

Certainly! The dairy section is in aisle 5. It's towards the back of the store.

A helpful response giving directions. 'Certainly' means 'of course.' 'Towards the back' describes location. Useful for employees or anyone giving store guidance.

Aisle 5, got it. And do you also happen to know where the bread is located?

Confirms understanding and asks a follow-up question. 'Got it' shows comprehension; 'happen to know' is a polite way to ask if someone knows something. Good for continuing conversations.

The bakery section with the fresh bread is usually near the entrance, on your left as you come in.

Provides specific directions with details like 'on your left' and 'as you come in.' 'Usually' softens the info. Essential for describing store layouts clearly.

Okay, so fresh bread near the entrance, and packaged bread in aisle 2. Perfect. Thanks a lot!

Summarizes information and thanks the person. Repeating key points helps memory; 'Perfect' expresses satisfaction. Use to end interactions positively.

You're welcome! Let me know if you need help finding anything else.

Standard polite response to thanks, offering more help. 'Let me know' invites further questions. Common in service situations to keep the door open for assistance.