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Government Services & Public Affairs

Covers interactions with government offices, public service applications, visa and immigration processes, tax consultations, civic participation, and municipal service requests.

Situations

Choose from 5 conversations to practice

01

Applying for a Business License

A new entrepreneur is visiting a government service center to apply for a business license, inquiring about required documents, procedures, and processing times.

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02

Renewing a Visa/Immigration Status

An individual is at the immigration office to renew their visa or extend their stay, discussing the application form, supporting documents, and interview process with an officer.

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03

Consulting on Personal Income Tax

A taxpayer is at the local tax office seeking clarification on their annual income tax filing, asking about deductions, eligible expenses, and online submission procedures.

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04

Reporting a Municipal Service Issue

A resident is contacting the city's public service hotline or visiting a municipal office to report a non-emergency issue, such as a broken streetlight or a burst water pipe.

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05

Participating in a Public Hearing

A citizen is attending a community meeting or a public hearing to voice their opinion on a local development project or a new public policy.

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