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Troubleshooting a Gaming System

游戏系统故障排除

A gamer is experiencing issues with their console or PC setup and is talking to a friend or customer support for advice on how to fix it.

一名玩家的掌机或电脑设置出现问题,正在与朋友或客服咨询如何解决。

对话

聆听并跟进对话

1
John (Male)
Hey Sarah, quick question. My gaming PC has been acting up lately, completely freezing during games. Any ideas what might be going on?
嘿,莎拉,问你个事。我玩游戏的电脑最近老出问题,玩游戏的时候会完全卡死。你知道是怎么回事吗?
2
Sarah (Female)
Hmm, freezing? That's not good. First things first, have you checked your CPU and GPU temperatures while gaming? Overheating is a common culprit.
嗯,卡死?那可不妙。首先,你玩游戏的时候检查过CPU和GPU的温度吗?过热是个常见的原因。
3
John (Male)
I haven't specifically. I guess I just assumed my cooling was fine. What's the best way to monitor that?
我没有特意检查过。我只是觉得我的散热没问题。最好的监测方法是什么?
4
Sarah (Female)
You can use a free program like MSI Afterburner or HWMonitor. Download one of those, run it in the background while you play, and keep an eye on the temps. Anything consistently over 85-90 degrees Celsius is a red flag.
你可以用MSI Afterburner或HWMonitor这种免费软件。下载一个,在玩游戏的时候让它在后台运行,然后留意温度。任何持续超过85-90摄氏度的温度都是危险信号。
5
John (Male)
Got it. I'll download HWMonitor right away. What if the temperatures are okay? What's the next troubleshooting step?
明白了。我马上下载HWMonitor。如果温度正常呢?下一步排查该怎么办?
6
Sarah (Female)
If temps are fine, check your graphics drivers. Make sure they're up to date. Outdated or corrupted drivers can definitely cause stability issues. Also, try verifying the integrity of the game files themselves through Steam or whatever launcher you're using.
如果温度没问题,检查一下你的显卡驱动。确保它们是最新版本。过时或损坏的驱动程序肯定会导致稳定性问题。另外,尝试通过Steam或你正在使用的任何启动器验证游戏文件的完整性。
7
John (Male)
Drivers, right. I think I updated them recently, but it's worth double-checking. And validating game files... sometimes I forget about that. Thanks for the tips, Sarah, this is really helpful!
驱动程序,对。我记得我最近更新过,但还是值得再检查一遍。验证游戏文件……我有时候会忘记这个。谢谢你的建议,莎拉,这真的很有帮助!
8
Sarah (Female)
No problem, John. Let me know how it goes. If those don't work, we can dig deeper into event logs or power supply issues. Good luck!
没问题,约翰。告诉我进展如何。如果这些方法都不行,我们可以深入研究事件日志或电源问题。祝你好运!

词汇

对话中的必备词汇和短语

freezing

When a computer or game stops responding and becomes unresponsive, like it's stuck. In gaming, it means the screen freezes during play.

当计算机或游戏停止响应并变得无响应时,就像卡住了。在游戏中,它意味着屏幕在游戏过程中冻结。

acting up

An informal phrase meaning a device or machine is not working properly or malfunctioning. Use it when describing technical problems casually.

一个非正式短语,意思是设备或机器无法正常工作或出现故障。在随意描述技术问题时使用。

overheating

When a computer's parts, like CPU or GPU, get too hot and cause issues. Common in gaming setups with poor cooling.

当计算机的部件,如CPU或GPU,变得太热并引起问题时。在冷却不良的游戏设置中常见。

culprit

The main cause or reason for a problem. Here, it refers to overheating as the likely reason for freezing.

问题的主要原因或理由。这里,指的是过热作为冻结的可能原因。

monitor

In this context, to watch or check something continuously, like temperatures. Not the screen, but the action of observing data.

在此上下文中,持续观察或检查某物,如温度。不是屏幕,而是观察数据的行为。

red flag

A warning sign that something is wrong. If temperatures are over 85-90°C, it's a signal to fix the issue.

表明某事有问题的警告信号。如果温度超过85-90°C,这是修复问题的信号。

drivers

Software that helps your computer's hardware, like graphics card, communicate with the operating system. Graphics drivers are key for gaming.

帮助计算机硬件(如显卡)与操作系统通信的软件。图形驱动程序对游戏至关重要。

up to date

The latest version or current. For software, it means updated to the newest release to avoid bugs.

最新版本或当前版本。对于软件,它意味着更新到最新发布以避免错误。

corrupted

Damaged or altered in a way that makes files or software not work correctly. Corrupted drivers can cause crashes.

以使文件或软件无法正常工作的方式损坏或更改。损坏的驱动程序可能导致崩溃。

verify

To check if something is correct or complete. In gaming, verifying game files ensures they aren't damaged.

检查某物是否正确或完整。在游戏中,验证游戏文件可确保它们未受损。

关键句型

需要记住和练习的重要短语

My gaming PC has been acting up lately, completely freezing during games.

This sentence describes a problem casually. 'Acting up' is informal for malfunctioning, and 'freezing' shows the symptom. Useful for explaining tech issues to friends. Grammar: Present perfect continuous 'has been acting up' for ongoing problems.

这个句子随意地描述了一个问题。“Acting up”是非正式的表示故障,“freezing”显示了症状。有助于向朋友解释技术问题。语法:现在完成进行时“has been acting up”用于持续的问题。

Have you checked your CPU and GPU temperatures while gaming?

A question suggesting a first step in troubleshooting. 'While gaming' specifies the condition. Great for asking if someone has tried basic checks. Grammar: Present perfect 'have you checked' for recent actions.

一个建议故障排除第一步的问题。'While gaming' 指定了条件。非常适合询问某人是否尝试过基本检查。语法:现在完成时 'have you checked' 用于最近的行动。

Overheating is a common culprit.

States the likely cause simply. 'Culprit' means the guilty reason. Useful in advice-giving conversations. Grammar: Present simple 'is' for general facts.

简单陈述可能的原因。「Culprit」意为有罪的理由。在给出建议的对话中很有用。语法:用于一般事实的现在简单式「is」。

You can use a free program like MSI Afterburner or HWMonitor.

Gives a practical suggestion with examples. 'Like' introduces alternatives. Helpful for recommending tools. Grammar: Modal 'can' for possibility and suggestions.

提供实际建议和例子。'Like' 引入备选方案。有助于推荐工具。语法:情态动词 'can' 用于可能性和建议。

Anything consistently over 85-90 degrees Celsius is a red flag.

Warns about a threshold. 'Consistently' means repeatedly, 'red flag' is a warning. Use this to explain danger signs. Grammar: Present simple for general rules.

警告阈值。“Consistently”意为反复,“red flag”是警告。使用此来解释危险迹象。语法:现在简单式用于一般规则。

Make sure they're up to date.

Imperative advice to check and update. Short and direct. Common in tech support. Grammar: 'Make sure' followed by a clause for instructions.

检查和更新的命令式建议。简短直接。在技术支持中常见。语法:'确保' 后跟一个用于指令的从句。

Thanks for the tips, this is really helpful!

Expresses gratitude politely. 'Tips' means advice, useful for ending helpful conversations. Grammar: Present simple 'is' for current opinion.

礼貌地表达感谢。'Tips' 意为建议,有助于结束有帮助的对话。语法:现在简单式 'is' 用于当前观点。