Situations
Choose from 5 conversations to practice
Applying for a Library Card
A new visitor arrives at the library and needs to apply for a library card to borrow books and access services. They will interact with library staff at the reception desk.
Borrowing and Returning Books
A patron wants to borrow several books they've found or return books they've finished reading. This involves using the self-checkout/return machines or interacting with a librarian at the circulation desk.
Asking for Information/Finding a Book
A library user needs help locating a specific book, finding information on a topic, or understanding library resources like databases or archives. They will approach a librarian for assistance.
Using the Study Area
Students or individuals are using the quiet study areas, discussing academic topics, or collaborating on a project. This involves managing space, maintaining quiet, and brief discussions.
Troubleshooting Computer/Printer Issues
A library patron encounters an issue with the public computers, Wi-Fi connectivity, or printing services and needs to ask for technical assistance from library staff.