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Intermediate

Personal Finance & Consumer Affairs

Conversations about budgeting, spending habits, saving money, consumer rights, product comparisons, financial planning, deals and discounts, and money management.

Situations

Choose from 5 conversations to practice

01

Budgeting and Expense Tracking

Two friends discuss how they plan their monthly budget, track their spending, and identify areas where they can cut back to save money.

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02

Comparing Financial Products

A couple researches different savings accounts, credit cards, or investment options, discussing the pros and cons of each to make an informed decision.

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03

Dealing with a Consumer Complaint

A customer calls a company's customer service department to complain about a faulty product or unsatisfactory service and seeks a resolution or refund.

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04

Discussing a Major Purchase

A family talks about an upcoming large purchase, such as a car or an appliance, comparing brands, features, prices, and payment options.

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05

Seeking Investment Advice

An individual meets with a financial advisor to discuss their long-term financial goals, retirement planning, and potential investment strategies.

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