Troubleshooting a Wi-Fi Connection
Helping a friend or family member who is having trouble connecting to their home Wi-Fi network, trying different solutions.
帮助朋友或家人解决家庭Wi-Fi网络连接问题，尝试不同的解决方案。
对话
聆听并跟进对话
词汇
对话中的必备词汇和短语
Wi-Fi
Wi-Fi is a wireless technology that allows devices like laptops and phones to connect to the internet without cables. It's commonly used at home or in public places.
Wi-Fi 是一种无线技术，允许笔记本电脑和手机等设备无需电缆即可连接到互联网。它通常在家中或公共场所使用。
laptop
A laptop is a portable computer that you can carry around, unlike a desktop which stays in one place. It's useful for work or study on the go.
笔记本电脑是一种便携式计算机，可以随身携带，与固定在一处的台式电脑不同。它适合在移动中工作或学习。
restarting
Restarting means turning a device off and then turning it back on. It's a simple way to fix many technical problems by refreshing the system.
重启意味着关闭设备然后重新打开。它是一种通过刷新系统来修复许多技术问题的简单方法。
router
A router is a device that connects your home to the internet and shares the connection with other devices like laptops and phones via Wi-Fi.
路由器是一种设备，它将您的家庭连接到互联网，并通过Wi-Fi与其他设备（如笔记本电脑和手机）共享连接。
blinking
Blinking means a light is flashing on and off quickly. On devices like routers, it often shows activity or a problem.
闪烁表示灯快速地闪烁开和关。在像路由器这样的设备上，它通常显示活动或问题。
unplugging
Unplugging means removing the power cord from the electrical outlet. It's a step in troubleshooting to reset devices.
拔掉电源意味着从电源插座中拔出电源线。这是故障排除步骤，用于重置设备。
power cycling
Power cycling is the process of turning off a device by unplugging it, waiting, and plugging it back in. It's like restarting but cuts all power.
电源循环是将设备拔掉电源关闭，等待，然后重新插上电源的过程。它类似于重启，但会切断所有电源。
boot up
To boot up means to start a computer or device so it loads its software and becomes ready to use. It takes a short time after turning on.
启动是指启动计算机或设备，使其加载软件并准备好使用。在开机后需要短暂的时间。
关键句型
需要记住和练习的重要短语
Hey Michael, could you help me with something? My laptop just won't connect to the Wi-Fi. It's really frustrating!
This sentence is a polite way to ask for help with a problem. 'Could you help me' is a common request form, and 'just won't connect' expresses ongoing failure. Use it when seeking tech support from friends. It shows frustration naturally.
这个句子是一种礼貌地请求帮助解决问题的表达方式。「Could you help me」是一种常见的请求形式，「just won't connect」表达了持续的失败。用于向朋友寻求技术支持时。它自然地表现出沮丧。
Sure, Emily. That's a common issue. First, have you tried simply restarting your laptop?
This offers help and suggests a basic fix. 'Have you tried' is present perfect for past actions, useful for troubleshooting questions. 'Common issue' means it's frequent. Use this pattern to guide someone step by step.
这提供了帮助并建议了一个基本的修复方法。“Have you tried”是现在完成时，用于过去的行为，在故障排除问题中很有用。“Common issue”意思是它很常见。使用这种模式来逐步指导某人。
Yes, I did. And I also tried turning the Wi-Fi on and off on the laptop itself. No luck.
This responds to a suggestion by saying it didn't work. 'I did' is short for 'I did try,' and 'no luck' means unsuccessful. It's casual for conversations about failed attempts. Useful when updating on what you've already done.
这是对建议的回应，表示它不起作用。'I did'是'I did try'的缩写，'no luck'表示不成功。它是关于失败尝试的随意对话。有助于更新你已经做过的事情。
Okay. Next, let's check the router. Can you see if all the lights on your Wi-Fi router are on and steady?
This moves to the next step in problem-solving. 'Let's check' suggests joint action, and 'can you see if' asks for observation. 'On and steady' describes normal light status. Use for directing tech checks.
这将进入问题解决的下一步。'Let's check'建议共同行动，'can you see if'要求观察。'On and steady'描述正常灯的状态。用于指导技术检查。
Aha! That's probably the issue. If the internet light is off, it means the router isn't getting an internet signal.
'Aha!' shows realization, like 'I found it!' 'Probably the issue' expresses likely cause. The conditional 'if... it means' explains reasons. Useful for identifying problems in tech talks.
‘啊哈！’表示顿悟，就像‘我找到了！’ ‘可能是问题’表达可能的成因。条件句‘如果……就意味着’解释原因。在技术讨论中识别问题很有用。
Try unplugging the router from the power for about 30 seconds, then plug it back in. It's called power cycling.
This gives clear instructions with imperative 'try unplugging.' 'For about 30 seconds' specifies time, and 'then' shows sequence. Introduces a term. Use this structure for step-by-step advice.
这提供了清晰的指令，使用祈使句“尝试拔掉”。“大约30秒钟”指定了时间，“然后”显示了顺序。引入了一个术语。使用这种结构来提供逐步建议。
Exactly. Give it a minute or two to fully boot up.
'Exactly' agrees and confirms. 'Give it a minute or two' advises waiting politely. 'Boot up' is tech term for starting. Useful for instructing patience during device restarts.
“Exactly”表示同意和确认。“Give it a minute or two”礼貌地建议等待。“Boot up”是启动的技术术语。有助于在设备重启期间指导耐心。